Thank you for taking the time to complete our survey. Valorebooks policy is that you can return them for a refund within 30 days from your date of purchase. My class has already started and i was forced to drive into town and buy the same book from a book store. If you cant find an answer, feel free to contact us.
I also sold my reading book and received the full amount i was offered into my paypal account. Go online and enter as many isbn numbers as you want and receive a price quote instantly. Asu textbooks new, used, rental and digital textbooks. For example, it will match prices from, and if you find lower prices within 7 days of renting, and it offers a 30 day full refund window compared with a 2125 day return window offered by most sites.
You can return your purchases within 30 days for a full refund. With the valorebooks 30day, noquestionsasked return policy, you can always return any book within 30 days of purchase for a refund. Valore books has a 30day noquestionsasked return policy. Textbooks purchased may be returned for a full refund according to the following terms. Select the return reason and enter your comments for the buyer. Valore books accepts price matches for the following companies. I rented two textbooks from them for the fall semester. I ordered the wrong book and cancelled it a couple hours later i still have yet to receive my refund for the purchase that happened over a month. Sample return policy for ecommerce stores termsfeed. Seeing the option to print a return label in my email from valore, i naturally assumed this would be a seamless process, as it is with most reputable book rental sites cheggamazon.
Textbooks for college are expensive enough without having to hassle with this to get a refund. Shoes must be returned in their original shoe box and placed inside an additional box for shipping transit. All items, including purchase and rental orders, are eligible for a full refund. How made one people hospitalized and used his money. View customer complaints of valorebooks, bbb helps resolve disputes with. Please package items separately and follow the individual return instructions, as each rental may not have the same return address. Items returned with obvious use, makeup, animal hair, dander, deodorant, perfume, or similar product stains may be subject to denial. If thats the case, please check back after the first 45 days have elapsed. Three days before my rentals were due i get it, i was pushing it a little i went to print my return label. The stories in refund reflect our contemporary worldswindlers, reality show creators, we think about it every day, sometimes every hour.
Purchased a textbook 123119, today is 12320 still no book has arrived even after several correspondences via email. Return purchases made through via thirdparty marketplaces by entering your order number and shipping zip code. If you arent satisfied, let us know and well fix it. Jan 18, 2020 examples of return and refund policies. I ordered a book from valorebooks and the book came in a bad shape and coffee stain i asked that i wanted to return the book and they keep telling me to wait 48 ive waited 3 weeks and nothing. Valores total liability to the buyer for any and all claims and damages arising out of these program terms, the services, the products and the transactions contemplated herein shall not exceed the payments owed or paid by buyer to valore in the immediately preceding three 3 month period giving rise to the claim. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact valore books in an easytouse summary. I printed out the return label provided to me online by valorebooks. More than a month after i returned the book by certified. Our return policy for your dresses, shoes, or accessories lulus. I spent 2 days finding my books and comparing prices. If you dont see a red return rental button, its likely that your order was placed within the last 45 days and your return label isnt ready. Just use the free, prepaid shipping return label and packing slip provided by valorebooks. Enter your email addresslast name and order number.
The seller received it and gave me a partial refund, charging a restocking fee, which is charged when you mark the return as buyers remorse on valore books. Valorebooks is one of the most popular textbook rental websites online. If you see an extra charge on you credit card statement called a foreign transaction i want another copy, not a refund. If prompted, select whether to refund return shipping to the buyer. Book return policy and authorization request form redshelfetextbook policy at bottom of page what can be returned. Valore books extends a 30day moneyback guarantee on all purchases, including used textbooks. Extra mile guarantee we promise to go the extra mile to. Rent your books and youll pay, on average, less than half the new textbook price. Log into your account find the item you wish to return. If the seller has already shipped your order, you can take advantage of our 30day return policy to return your books for a.
But, as of today, april 7th, 2014, i never receive check from valorebooks. If you rented multiple books with valorebooks, you will receive a different prepaid shipping label for each book. He met with an accident in which he had a serious head injury. To return a rental within the initial rental refund period, go to manage your rentals. Valore books has great prices for college textbooks, but their limited. Returns and refunds what is a foreign transaction fee or international transaction fee.
With their 30day nohassle returns, you can send back an item within 30 days with no strings attached. I did, they refunded the price of the book but not the shipping. Take advantage of valore books expedited shipping options. To return an etextbook, contact customer service tollfree at 877 2926442 or email email protected.
Return items must be postmarked within 30 days of your purchase date to be eligible for a refund. I was required to have them return postmarked by december 14, 2018. If the seller disagrees, only the book price and original shipping will be refunded. We will contact you via email if you are the winner. Return not found, with no refund ordered a book from valorebooks for my nursing class, it took almost a full month for it to arrive. Get prepared for the semester without setting foot into the campus bookstore thanks to valore books. Get 50 valorebooks promo codes and coupons for 2020 on retailmenot. Valore has absolutely no customer service whatsoever.
We advise purchasing tracking and insurance on return shipments. If you discover a lower rate listed somewhere else, valore books will match it. Go to and click view my purchases find the book to be refundedreturned and click request return refund select a reason from the dropdown menu. If youre not 100% satisfied with your purchase or rental, you can return it within 30 days for a full refund. When i requested to return it, the seller said no and i had to contact valore books to enforce.
Login to your valorebooks marketplace sell account. Does anyone know how to reach out to valorebooks to get my check back. All items, including purchase and rental orders, are eligible for a full refund within 30 days from the date of purchase. If you tap or click on the link for it, youll see our best data and advice for what to do when you reach out to valore books, sourced from millions of other customers that come here to gethuman each month.
Alibris then sent directions to return the book and file for a refund. The best part about selling to valore books is that the price match policy extends to selling textbooks in addition to buying. If you need to return a purchase, simply follow these instructions. You may click explanation of reason codes for more details. The return and refund policy generator will create a custom policy for your ecommerce store. You can save up to 80% when you rent instead of buy your textbooks. The valorebooks marketplace return policy states that all items are refundable for a full refund if returned within 30 days from the date of purchase. Even with the higher than average shipping charges, valorebooks prices on the books we could find was much lower than the prices you would pay on other textbook rental sites. Abebooks will not refund shipping amounts on behalf of a seller in the event of a dispute.
Valore support home buying books returns and refunds click on a question below for the answer. For rentals, if students find their books at a lower price elsewhere within 7 days, they will refund the difference. Return shipping is calculated as equal to original shipping cost and when refundable, is added to the refund upon return receipt of the book by the seller. Do i need to pay for shipping when i return my rental. Since valorebooks is a marketplace, we are unable to cancel your order once it has been placed. You may return your rental for a refund if youre not satisfied for any reason within 30 days of the order date. Books and other items should be packaged appropriately to keep them from being damaged during shipping. New, used or digital books whatever your preference, weve got you covered. Figured this was a technical issue so i tried different browsers, different computers, my phone etc. I sent many emails to valorebooks, but, i still do not have my check. Refunds will post to the account you used to place your order within 23 business days after the refund has been initiated, depending on the particular bank involved. Jan 01, 2015 in refund, bender creates an awardwinning collection of stories that deeply explore the ways in which money and the estimation of value affect the lives of her characters. For instructions on how to return in back for a full refund please see here.
Click on return for refund button, which will only appear if. Valorebooks company information, customer feedback, and contact information. Online retailer valore books, calling themselves the students textbook marketplace, advertises books supplied by other booksellers, in my case a company called barracuda books. Chegg may change this policy at any time, and the change will take effect immediately for any book rented on or after the date of the change, so please check the websites regularly for the most recent return terms. Dont like that there is no way to contact the company by phone. Your refund will be processed to your credit card once the bookseller receives the book back. To return the textbook after youre done with it, login to your valore books account and head on to the returns page by clicking return rental on the top right of the page under the main. Your email has been entered into our raffle drawing. Sent them three books to return in almost perfect condition. Unlike most textbook rental sites, valorebooks has great guarantees in place. All rental items can be returned for a refund within 30 days from the date of purchase. Valorebooks complaints better business bureau profile.
Go ahead, highlight and take notes in your rental books. For books returned as not as described, return shipping amounts are refunded at the booksellers discretion. Mishawaka, in 46545 usa please include a short note that includes your order number explaining the reason for your return. Sep 30, 2019 return shipping on all rentals is free. See rental terms and conditions for more on initial return window and refund policy. Return shipping is free when you use the shipping label provided. The order number or email address last name you provided does not match our records. Learn about valorebooks before you sell your books to them. New books must be in new, unmarked condition without highlighting.
Expedited and secondday delivery are available for an additional charge. Select purchase andor rental, then click view my order. Return items must be postmarked within 30 days of the purchase date to be eligible for a refund. Step 2 from the order detail page, click the return this item link. Check the price match policy on the official website to find out more details on price matching services when you used a special valore books promo code or other offer at the time of your purchase. Any credit accrued to buyer for returned products shall be held on account and applied towards the next buyer order placed with valore. If prompted, select whether youd like to process the refund right away or when you receive the item back from the buyer. Step 1 visit the order history in your account and click the order number link for the item you will be returning. What happens if the book becomes damaged during my rental period.
Digital textbooks are not eligible for return once opened andor scratched. These shipping materials will be available on your my account page 45 days after your order was placed. Learn more about return reasons and refund amounts. After 30 or so frustrating attempts i gave up and was kind of in a panic because i needed to return the books that day, they were due in 3 days and i was working the next 2. All items are refundable for 30 days from the date of purchase. Books in new, resalable condition may be returned within 14 days from the start of the term suny empire online, school for graduate studies, etc. Chegg vs valore books for april 2020 college textbook. I contacted valore books again, and they ignored my requests for three weeks. So if you find a higher price somewhere else after selling back your textbook, valore books will refund you the difference. First two weeks of classes or within 3 business days of purchase during third week of classes. All that i asked for was to return the cdrom and get the hardcover version. For orders cancelled before they shipped, the pending authorization on your account will simply disappear. The best valore books phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a valore books rep, reminders when the call center opens, tips and shortcuts from other valore books customers who called this number.
Where do i return my rental textbook direct textbook. Valorebooks provides a price match guarantee and gives you free return shipping on textbook rentals. Refunds will be credited upon verified receipt of products returned to valores return location by buyer. Go to and click view my purchases find the book to be refundedreturned and click request returnrefund select a reason from the dropdown menu. To contact customer service about a competing product or for answers to questions, a contact form is provided. Once we receive your return, we will promptly issue a refund to the account with which you placed the order. Locate the item you want to return and click the red return rental button. Valorebooks 30day return policy if at any time youre not satisfied with your textbook rental, you can return it back to the company within 30 days for a hasslefree, full refund.
You may return an unactivated etextbook for a full refund within 30 days from the date of purchase. Returns accepted within 30 days from the date of purchase. Address label on packing invoice does not cover the cost of return shipping. You may, ho wever, contact your seller to request that your order be cancelled. Valore books vs textbookx for may 2020 college textbook. As far as we know, there is only one way to contact valore books, shown above. Abebooks is an online marketplace where thousands of independent booksellers from around the world list how do i get a refund.